Shipping policy
SHIPPING POLICY – NEXORA
Thank you for shopping with Nexora. We are committed to delivering your orders safely and on time.
Order Processing
- All orders are processed within 24–48 hours after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
- Metro Cities: 3–5 business days.
- Other Locations: 5–7 business days.
- Remote Areas: 7–10 business days.
Delivery times may vary during festivals, sales, or unforeseen circumstances.
Shipping Charges
- Free Shipping on selected products.
- Shipping charges, if applicable, will be displayed at checkout before payment.
Cash on Delivery (COD)
- Cash on Delivery is available on selected products across India.
- Additional COD charges may apply on certain orders.
Order Tracking
- Once your order is shipped, you will receive a tracking number via Email, SMS, or WhatsApp.
- You can track your order through our Track Order page.
Incorrect Address
Please ensure that your shipping address and contact details are accurate. Nexora will not be responsible for delays caused by incorrect or incomplete addresses.
Delayed Deliveries
While we strive to deliver orders on time, delays may occasionally occur due to weather conditions, courier issues, or other circumstances beyond our control.
Damaged or Missing Products
If you receive a damaged product or if any item is missing from your order, please contact us within 48 hours of delivery with photographs and your order details.
Contact Us
For any shipping-related queries, please contact our customer support team at:
Email: support@nexora.in
Business Hours: Monday to Saturday, 9:00 AM – 7:00 PM (IST)
Thank you for choosing Nexora – Smart Products. Smarter Living.